Made for your school day
Support & Help
Short answers to the most common questions. Pilot schools also get founder-led support.
How do I start a class?
Open Today on your dashboard, find the current period and tap Open Class. The lesson plan and board points are ready; tap PPT or Print if you want those.
How do I generate a daily pack?
On Today, tap Prepare for a class. Gurubotto builds the lesson plan, worksheet, homework and a class test from the exact chapter you're on. Cached results open instantly.
How do I edit a lesson, worksheet, PPT or homework?
Open the artifact and edit it in place, or tap Regenerate with a small instruction (e.g. 'make it easier', 'add one activity'). Your edits teach Gurubotto your style over time.
How does End-Class memory work?
After a class, mark Finished / Understanding / Homework in three taps. Gurubotto updates progress and adjusts tomorrow's plan — and tells you why (e.g. re-teaching a weak topic).
How do parent messages work?
Gurubotto prepares the message text for you. You copy it and send it yourself on WhatsApp. Statuses are only prepared / copied / opened / teacher-edited — there is no automated sending or delivery/read tracking.
How does billing work?
The price and payment provider are shown before purchase. Web payments activate only after server-side signature verification. A Play-distributed Android app must use Google Play Billing or an enrolled, policy-compliant alternative billing flow for digital subscriptions.
What if AI generation fails or is slow?
Gurubotto falls back to a safe pack so your class is never blocked, and your existing materials keep working. If you've hit the monthly generation limit, existing work still opens — ask your admin to raise the limit.
What if an export fails?
Try Download again from the export history. If a stored copy isn't available, regenerate the artifact and export it. Export failures are shown honestly in the admin Ops Health panel.
How do I contact support?
Use the contact form or the signed-in Support page. Pilot schools receive hands-on, founder-led support; this is not a 24/7 call centre.